Pearls are natural, so their shape, size, color, and luster may vary. Generally, our pearls have good luster. Subtle blemishes and tiny marks are part of a pearl's natural texture and proof of its origin. Each pearl's unique characteristics contribute to its individual beauty.
Engraved and personalized pieces designed by our website serve as its best representation. Items cannot be modified once payment is made. For additional adjustments/specifications, kindly message us for assistance prior to checkout.
Lead Time shall be 10-15 business days. If order is a combination of both in-stock and personalized item/s, max lead time shall follow.
Engraved or personalized orders are non-returnable and cannot be exchanged unless damaged/defective or if item received does not conform to the customer's order specifications duly communicated to Royal Gem.