Payment

Royal Gem reserves the right to change item prices on the website at any time. All items are billed based on prices of gold and other materials effective at the time of order processing and are subject to availability. In order to purchase the item, the customer shall pay the full amount stated in the Payment Instruction email, inclusive of shipping, handling fees, and taxes, through any of the following Payment options:

Accredited Banks and Payment Center

The Company will only accept the following modes of payment:

1. PayPal Payment – Payments can be made using your PayPal account. All transactions are subject to verification and the applicable terms and conditions of the service.
2.  Royal Gem Gift Card -Customers may pay for jewelry purchases using a Royal Gem Gift Card. To use it, enter the gift card code in the “Gift Card/Discount Code” field and click “Apply” before placing your order. The balance will only be deducted once the order is confirmed. Gift cards are valid exclusively for use on our online store and cannot be redeemed in physical stores.
3. Credit / Debit Card  (VISA, MASTERCARD, AMEX, and JBC)  and E-Wallet (Maya, GCash, and QRPH) Payments - Payments can be made using your card, e-wallet account, or by scanning a QR code at checkout. All transactions are subject to verification and the terms and conditions of the respective payment provider.

All payments are processed through a third-party payment gateway to ensure customer protection. Card information is not stored on the site and is securely handled through SSL encryption. Customers are advised to review the terms and conditions of the selected payment gateway, as it is responsible for all transactions made on its platform.